Store Policy
Customer Care
Sheik Stones doesn't know anything else, other than making happy customers when it comes to providing services and after-sales care. We want you to be in awe of your new mineral specimen or jewellery piece, that's why we offer educational material to learn about crystals and elements, along with useable tools, cards and printouts for practical use.
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Everything you find here is made by one lady, there are no big corporations or start-up funding, just a person sharing their passion.
Privacy & Safety
Any data you submit on this website is secure and related only to the account you create. All "guest" check outs default to your entered email address allowing Sheik Stones to contact you about your order.
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Why do we collect personal information?
We collect Non-personal and Personal Information for the following purposes:
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To provide and operate our services and products;
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To provide ongoing customer assistance and technical support during and after shipment or while processing orders;
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To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages like updates and promotions related to you;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our online services;
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To comply with Australian laws and regulations.
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
Wholesale Inquiries
Sheik Stones offers impressive polished gemstones and cabochons for jewellery makers. Large orders can be assessed for wholesale pricing, just as with live sales these require a Sheik Stones membership account which can be found in the top right corner of the page.
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Wholesale orders are always shipped with tracked, signature on delivery post only.
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Payment Methods
- Credit / Debit Cards
- PAYPAL
- Bank Trasnfer
- Offline Payments
- In-store collect
